Visitor FAQs

The following is a list of frequently asked questions (FAQs). To read the answer to each question, please click on the question.

Questions:

What can I bring to a patient?

Always ask your loved ones’ nurse before bringing foreign materials such as service animals, food, flowers and even balloons.
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What are visiting hours at the hospital?

Visiting hours are daily beginning at 8 a.m. to 8 p.m. Inquire with your loved ones’ nurse if you require visitation outside these times.
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What areas are children allowed to visit?

Request this information from the nurse of the loved one you are visiting.
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Do I need to obtain a visitors pass and if so where do I get one?

During regular hospital visiting hours, a pass is not required to see a patient. After posted visiting hours, a visitor’s pass may be obtained from the emergency department registration desk.
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How do I contact a patient?

If the patient is listed in the hospital directory contact them through the hospital at 863-494-3535.
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Is there public transportation to your hospital?

DART is available for guest and patient use, as well as medical transport that is listed locally.
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If permitted, where on hospital property can guests smoke?

Smoking is not permitted on hospital property under any circumstance.
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Can I donate to a patient’s bill?

Contact the business office at 863-494-8420.
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Can I donate directly to the hospital?

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What amenities are available during my visit?

Vending machines are located in the emergency waiting area, med surge and the cafeteria. There is also a gift shop in the main lobby open Monday through Friday 9a.m. to 4p.m. with seasonal hours on Saturdays.
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